Refunds Analyst at Nashville

Job Description

Job: Admitting Registration Clerical & Scheduling

DUTIES INCLUDE BUT ARE NOT LIMITED TO: Review Reimbursement worksheet with attached documents to resolve credit balances Initiate refunds or identify overpayments to clear credit balance Handle phone calls from patients concerning accounts Research returned hospital refund checks. Apply voids to accounts as necessary and reissue refunds. Document collection system clearly and concisely Work mail inquiries in a timely fashion Prepare zero payment lines with description in comment field Prepare Medicare credit balances for quarterly report. Maintain credit balance reports anddocumentation. Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement Other duties as assigned

Job Requirements

KNOWLEDGE, SKILLS & ABILITIES Communication - communicates clearly and concisely, verbally and in writing Customer orientation - establishes and maintains long-term customer relationships, building trust andrespect by consistently meeting and exceeding expectations Interpersonal skills - able to work effectively with other employees, patients and external parties PC skills - demonstrates proficiency in Microsoft Office applications and others as required Policies & Procedures - demonstrates knowledge and understanding of organizational policies,procedures and systems Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuateproperly, spell correctly and transcribe accuratelyEDUCATION High school diploma or GED requiredEXPERIENCE At least one year of related experience requiredParallon
Country: USA, State: Tennessee, City: Nashville, Company: Parallon Business Solutions.