Technician Supervisor - Memphis,TN at Memphis

Technician SupervisorMemphis,TNWe are growing rapidly and looking for talented and professional individuals to join our leadership team! This is a fun and fast-paced work environment, if you are detail-oriented, customer-focused, and motivated to succeed, then we have the opportunity for you.This position will be responsible for the daily activities of all assigned technicians. The Technician Supervisor leads and participates in weekly meetings, safety reviews, and training and up-training sessions. The Technician Supervisor also reviews reports with assigned personnel and measures their progress.Responsibilities: Ensure that assigned installers achieve complete customer satisfaction 100% of the time by performing work in a professional, timely and approved manner. Accompany installers to complete escalated, VIP and OOP work. Meet with assigned installers weekly to review standards, goals, QC results and performance metrics. Visit job sites in the field to train, up-train and quality check (QC) installers; perform repeat service calls and communicate findings. Oversee field training of new-hire installers. Report, investigate and resolve all accident, damage, and injury claims. Approve the rescheduling and cancellation of work of assigned installers. Perform field inspections of fleet vehicles. Process reports as required within the timeframes specified. Perform other duties as assigned.Requirements: At least 6 months experience as a Field Technician. Current and continued high performance of field work. Must have strong organizational, written and oral communication skills. Ability to manage priorities and multiple tasks simultaneously. Must have some computer skills, including experience with Windows based PCs and a solid working knowledge of Microsoft Excel.Multiband is proud to offer a competitive compensation package including: Pay at or above industry standard depending on experience Health, dental, vision, life, and disability insurance Employee Assistance Program Health Advocate service Tuition Assistance Program Leadership and Service Excellence training opportunities FREE DIRECTV! Much, much more!
Country: USA, State: Tennessee, City: Memphis, Company: Multiband Corporation.