Customer Service Representative at Morristown

Job Description

INSIDE SALES---TRANSPORTATION

Greeneville, TN

Landair Transport, Inc., is a strong privately held company serving the transactional and dedicated transportation markets as well as brokerage and a wide range of logistics services. We are seeking a persuasive and diligent Customer Service Representative who will answer customer questions about products, prices, availability, and product uses. You will make outbound calls and handle inbound calls to existing customers and prospects striving to build relationships as well as introduce and promote our products.

The ideal candidate will be highly motivated, competitive, personable and outgoing. He/ she will possess strong communication skills, be able to multi-tasks, be assertive/self-confident and be very articulate.

Job Responsibilities

• Managing account relationships---primary point-of-contact for day-to-day needs, including communications, coordination of customer’s needs, billing, and collections a
• Monitoring shipments and resolving issues through quality checks and other follow-ups
• Proven track record in cold calling, sales prospecting and appointment setting
• Inside sales, telemarketing or customer service experience 
• Self-motivated, goal oriented, and dependable
• Individual has excellent telephone and written communication skills as well as good listening skills with strong probing skills; high level of attention to detail
• Able to take direction and incorporate feedback into work
• Proficient negotiation and problem solving skills are a must
• Strong organizational skills ability multi-task

Job Requirements

Requirements

• Bachelor’s degree preferred in logistics, transportation, business or related field
• A minimum of 1 year equivalent business development and sales experience preferred
• MS Office Suite skills
• Willing to train recent grads with some work history

  Our company offers a competitive salary, plus benefits.

[Click Here to Email Your Resum]

  An EEO Employer

Country: USA, State: Tennessee, City: Morristown, Company: LANDAIR.