Medical Record Retrieval Specialist - Knoxville, TN at Knoxville

Job Description

Role: Medical Record Retrieval Specialist

Location:Medical Record Retrieval Specialist - Knoxville, TN

Humanas dream is to help our members and our own associates achieve lifelong well-being. Use your clinical experience to work with patients and providers in a nontraditional environment where your knowledge will make a difference.

Assignment Capsule

Humana is seeking aMedical Record Retrieval Specialist willtravel to provider officeswithin the local city, county and region, as well as travel to other states and markets. This is a great entry level role into the Healthcare/Health Insurance industry for recent college graduates!

• Partner with and visit physicians offices in the area
  
• Send appropriate medical record release forms via fax prior to the visit
  
• Electronially scan medical records into a secure system so they may be reviewed by Humanas medical record coding staff for multiple issues
  
  
• Travel up to 100% of the time, 5 days/week. This travel will consist of driving to locations close to your home as well as driving or flying to locations that require overnight travel for up to a week at a time.
  

Key Competencies

Accountability

Meets established expectations and takes responsibility for achieving results; encourages others to do the same. Employs focus, attention to detail, reliability, and appropriate prioritization to drive outcomes. Sees opportunities to contribute and takes the initiative to create solutions.

Builds Trust

Consistently models and inspires high levels of integrity in decisions, speech, and actions. Lives up to commitments, taking responsibility for the impact of ones actions. Exercises the courage to prioritize principles and values over personal or professional gain.

Collaborates

Engages others by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts Humanas overall success first. Develops and strengthens networks and relationships, both inside and outside the organization, that support company performance. Proactively and transparently contributes information and energy toward creating value with others.

Customer Focus

Connects meaningfully with customers to build emotional engagement and customer advocacy. Develops and applies deep customer knowledge and intimacy to develop and deliver products, services, and interactions that provide value beyond expectations. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience.

Executes for Results

Effectively leverages resources to create exceptional outcomes. Determines the best course of action when facing ambiguity. Anticipates and constructively resolves barriers and constraints. Embraces change, applies new knowledge and reconfigures quickly to capitalize on opportunities.

Interpersonal Effectiveness

Understands oneself, effectively manages emotions, and displays awareness of how ones actions affect others. Listens and communicates with respect and empathy toward others. Builds trusting relationships through accountability and integrity in actions.

Our Values

Inspire Health | Cultivate Uniqueness | Rethink Routine | Pioneer Simplicity | Thrive Together

Job Requirements

Role Essentials

• High School Diploma or equivalent
• Professional appearance and attitude
• Must have reliable transportation with insurance and valid drivers license
• Demonstrated organizational skills
• Proficiency in Microsoft Office Word and Excel
• Working knowledge of computers, or a demonstrated technical aptitude and anability to quickly learn new systems
• Excellent communication skills, both verbal and written
• Ability to travel locally up to 100% of the time
• Ability to travel overnight occasionally

Role Desirables

• Bachelors Degree
• Previous healthcare or health insurance experience preferred
• Familiarity with medical terminology and/or ICD-9 codes

Reporting Relationships

• You will report to a Clinical manager.

Additional Information

Humana is an organization with careers that change livesincluding yours. As an innovator in the fast-paced industry of healthcare, we offer our associates careers that challenge, support and inspire them to use their passion for helping others and to lead their best lives. If youre ready to help people achieve lifelong well-being, and be a part of an organization that is growing and poised to make an impact on the future of healthcare, Humana has the right opportunity for you.

After applying, we encourage you to join our Talent Network as well, so you can stay informed and up to date on whats happening around our organization in the changing world of healthcare.

Country: USA, State: Tennessee, City: Knoxville, Company: Humana.