Customer Service Supervisor at Nashville

Job Description

Customer service supervisor needed for fast growing DME medical supply company in Nashville, Tennessee.  Since its founding in 2009, the Company has become one of the largest providers of consumer urological medical supplies in the U.S.; with the goal of becoming the largest and most respected national provider of urological supplies.  The Company is young and has a casual, dynamic, and fast-paced culture.

 

Specific Responsibilities & Skills:

• Provide daily supervision for approximately 40 employees
• Review & approve/decline employee leave requests
• Review & approve employee time sheets
• Conduct employee evaluations & disciplinary actions
• Prepare daily production & goal reports for management
• Assist management with implementation of new policies & procedures
• Ensure employee compliance with policies & procedures
• Foster teamwork while encouraging individual productivity among employees

 

Other desired attributes include, attention to detail, problem solving, excellent communication skills, patience, confidence, self-motivation, organization, confidentiality, and integrity.

Job Requirements

High School Diploma or GED Required

Bachelor’s Degree Preferred

Telemarketing or Customer Service Experience Required

General PC knowledge for a business environment
Ability to use Microsoft Office software (Excel, Word, etc.)

Excellent communication skills
Supervisory experience in an office environment

Country: USA, State: Tennessee, City: Nashville, Company: Confidential.