Customer Service Representative at Jackson

Job Description

Davids Bridal is the largest and most successful bridal retailer in the country. From our beginning in 1950, we have grown to over 325 locations nationwide, and more stores continue to open all the time! We currently have an opportunity to join our store as a Customer Service Rep. If you are interested in the following position, please apply immediately for consideration. The Customer Service Representative (CSR) is responsible for providing professional and unsurpassed customer service to each of our Davids Bridal customers. The CSR provides information about Davids Bridal products and services and responds to all customer inquiries. A CSR demonstrates our culture of trust, fairness, integrity, and accountability in accordance with Davids Bridals Core Values.Our most successful CSRs are highly organized professionals with upbeat, outgoing personalities and excellent communication skills. Experience in a high volume, fast paced customer service setting is preferred; sales background is a plus. If you would like to work in an environment that is fast paced and where you have the ability to provide a high level of service, we would love to talk to you.Part TimeCompetitive Hourly Rate

Job Requirements

Required Experience: 1-2 yrs prior in retail or customer serviceCSR Job Responsibilities Greet each customer that enters the store with courtesy and professionalism Register brides, bridesmaids, and special occasion customers Inform customers of policies Inform customer of Davids Bridal vendor and company benefits Maintain register responsibilities Resolve customer service issues and refer any unresolved grievances to floor management Maintain appointments Assist in sales Answer multi-line business phone in a professional manner Follow up with customers on special orders and question resolution Flexible to work retail schedule including weekends, evenings, and Holidays Dexterity to perform register responsibilities Ability to lift up to 10lbs, bend, kneel, twist, climb, stand, and move throughout the store
Country: USA, State: Tennessee, City: Jackson, Company: David's Bridal.