Solutions Engineer at Knoxville

Job Description

Konica Minolta Business Solutions U.S.A., Inc. is currently seeking a Systems/Solutions Engineer.The position is responsible for pre sales and post sales application support for all digital systems associated with RIP devices, PC/MAC computers and network connected Konica Minolta copiers/printers with primary focus on software applications and third party enablers.RESPONSIBILITIES:

Reports directly to Branch Service Manager for weekly activities, dotted-line relationship to the Market Solutions Engineer provides direction, support, focus and training.

Attend sales calls with all sales reps to offer technical & application expertise.

Handles pre-sales and post sales system and application support and customer training for all digital products (b/w, color, controllers, DIS, application software).

Trains customers on black/white products should be limited to networked application capabilities.

Maintains proficiency in KMBS entire digital product line for: scanning, network printing, driver functionality, 3rd party compatability and document workflow (from scanning to management to output.)

Required to build a knowledge base of competitive technical information to share with all System Engineers, Systems Integrators and branch sales team as a result of interacting with sales prospects and customers.

Ensures all digital demo room equipment is operating properly.

This sales support position requires calling on current and potential customers to provide pre-sales and post-sales support for all software applications related to digital graphic systems. This includes: oBoth color and black and white copiers, printers, associated digital controllers, MAC and PC Operating Systems, and other typical graphic software including all Adobe products, Quark, Corel, and Microsoft applications

Job Requirements

Strong working knowledge of MAC and PC Operating Systems.

Experience or comprehensive training in network topology and all software applications related to digital graphic systems (all Adobe products, Quark, Corel, and Microsoft).

Strong technical knowledge and experience with on-site customer relations will be required.KONICA MINOLTA OFFERS:

Competitive salary.

Outstanding benefits package (incl. medical, dental, life insurance)

401(k) plan with matching company contribution

Excellent holiday/vacation plans.

Tuition Reimbursement Program.

Employee Referral Bonus Program.

Ongoing professional development training.

State-of-the-art office products.

Visible, exciting work supporting the sales of cutting edge technology and workflow solutions.Konica Minolta is Proud to be an Equal Opportunity Employer M/F/V/D Committed to Affirmative Action.
Country: USA, State: Tennessee, City: Knoxville, Company: Konica Minolta Business Solutions, U.S.A., Inc..