Account Representative - Consumer Sales at Knoxville

Job Description

TDS is seeking a motivated, self-driven sales person to join the TDS team as an Account Representative - Consumer Sales. The position will be part of a new team in the area that is responsible for growing TDS revenues by acquiring new customers and selling new products to our existing customers in residential markets primarily through door to door activity. The account sales representative meets with potential customers to educate them on the features and benefits of TDSs voice, data, and video products and determines the appropriate solutions to fit their needs through a consultative sales approach.
The position offers a flexible schedule. You are expected to work a minimum of 40 hours, but your hours can be flexible between the times of 9:00am -9:00pm Monday - Saturday. Keep in mind, the best time to reach residential customer is typically early evenings and Saturdays, so it is expected to put hours in during those times.

• Contacting prospective residential customer through cold/warm calling, door to door activity, networking, community events, and referrals to educate them on TDS voice, data, and television services.
• Achieve weekly & monthly sales goals.
• Prepare documentation of sales orders received from customers and manage the customer account from the sale through installation. Perform Telephone follow-ups on each sale after installation to ensure customer satisfaction.
• Gain and Maintain technical knowledge and interpersonal skills necessary to achieve success. Attend and participate in sales meetings and training as established by management.

Required Qualifications

• High school diploma, GED or HSED.
• 1+ years of sales experience.
• Must have a valid drivers license, insurance and have access to reliable transportation.

Other Qualifications

• Associates Degree or Bachelors Degree preferred.
• Computer literate with familiarity of in-home electronics, computers, and high-speed Internet preferred.
• Must be enthusiastic, persuasive, persistent, and have the ability to handle rejection in the selling process well.
• Must be a good listener and have superior people skills.
• Must be committed to providing exceptional customer service in a calm, professional manner.
• Ability to prioritize and organize work effectively and be a self-starter.
• Excellent oral and written communication skills for interaction with customers to educate them on cable, voice, and data services.
• Ability to maintain confidentiality of company and customer information.
• Ability to deal with public in a professional manner.
• Must be able to pass local community background checks and permitting processes.

Benefits:
As a part of your total compensation, TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. Here is a sample of what we have to offer for full-time employees.

Insurance
Medical, Dental, Vision, and Life Insurance Eligible Immediately

Paid Time Off
Vacation, Personal Time, Sick Time, and Holidays

Investments
401K Eligible Immediately, Pension, and Flexible Spending Accounts

Additional Benefits
Education Assistance, Telephone and Internet Concessions and Recognition Programs

Job Requirements

 
Country: USA, State: Tennessee, City: Knoxville, Company: TDS.