Store Sales Manager at Sevierville

Job Description

Open Date:7/22/2013 Shift: -not applicable-

Summary:

The Store Sales Manager is responsible for leading an effective store team that provides exemplery customer service to maximize sales and profitability. The Stores Sales Manager is also responsible for training and development, execution of corporate directives, and effective inventory management.

Responsibilities:

• Lead a store team in alignment with company guidelines to maximize sales while providing outstanding customer service.
• Achieve planned four-wall profit through effective management of inventory and expenses.
• Coordinate and execute in-store promotional events to generate traffic and increase the frequency of customer visits.
• Identify, pursue, and close Business to Business sales opportunities within established guidelines and procedures.
• Lead local marketing and advertising efforts to drive foot traffic through the store and enhance our brand image in the community.
• Analyze business trends and take appropriate action to meet and exceed goals.
• Secure store assets and minimize loss prevention issues.
• Ensure presentation, pricing, signage, and promotional activities comply with visual standards.
• Recruit, select, and train top talent. Manage performance of store associates through coaching and development.
• Manage payroll dollars through effective scheduling.
• Ensure established policies, practices, and procedures including quality, sanitary, and safety guidelines are adhered to. This includes compliance with all federal, state, and local laws and maintaining a safe work environment.
• Other projects, tasks, and duties as assigned.

Job Requirements

Education: Bachelors degree in Communications, Retail, Management or related field, or equivalent work experience preferred.

Experience: Top candidates for this position will have a minimum of three years retail management experience managing a retail store providing a high level of customer service, performing multiple tasks in a fast paced environment, and consistently meeting sales goals.

Knowledge, Skills and Abilities:

KNOWLEDGE COMPETENCIES:

• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

SKILLS COMPETENCIES:

• Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
• Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.
• Time Management - Managing ones own time and the time of others.
• Instructing Teaching others how to do something.
• Speaking - Talking to others to convey information effectively.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Persuasion - Persuading others to change their minds or behavior.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Country: USA, State: Tennessee, City: Sevierville, Company: Harry & David.