ENTRY LEVEL CUSTOMER TRAINING PROFESSIONAL at Nashville

Reynolds and Reynolds is one of the top providers of premium integrated computer solutions for automobile dealerships worldwide. In business since 1866, we continue to grow and provide cutting-edge solutions for all aspects of dealerships.

As a Customer Solutions Specialist, the major purpose of this position is to help our customers make a smooth conversion to the Reynolds and Reynolds system and provide training and customer support through the process. You will provide on-site installation support to major dealerships in and out of your region, expecting to travel approximately 75% of the time. The goal of this support is to help the customer transition to our software, increase software utilization, and maximize dealer profits. Since you will be working from a home office, we will provide you with a Blackberry, laptop, and printer-scanner-copier equipment.

Training:

This position requires you to successfully complete an intensive 4-month training program located at our office in Houston, TX. We will provide corporate apartment housing during your training period, as well as periodic trips home. The training period will include both classroom instruction and online courses, including in-depth product training on our Dealership Retail Management System and overall dealership operations. You will also receive on the job experience with experienced associates installing our software. This is paid training.

Requirements:

• Bachelors degree
• Strong written and verbal communication skills
• Must be a self-starter with good time management and organizational skills
• Ability to build strong customer relationships
• Ability to travel up to 75% of the time

Benefits:

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a

comprehensive benefits package including:

Medical, dental, vision and life insurance

401(k) with up to 6% matching

Working remotely with a BlackBerry, laptop, and other provided home office equipment

Professional development and training

Promotion from within

Paid vacation and sick days

Eight paid holidays

Referral bonuses

Associate discounts for cell phones, cars, computers, entertainment, and much more

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.


Country: USA, State: Tennessee, City: Nashville, Company: The Reynolds and Reynolds Company.