Amika Winder
IT Manager (GLOBAL OPERATIONS | BUSINESS/TECH ALIGNMENT | BUSINESS DEVELOPMENT)
Fuquay-Varina, NC
Dynamic and forward-thinking IT Executive with more than sixteen years of success leading large-scale global project management and innovative software development ventures. Seasoned entrepreneur and strategist who not only ideates needs-based and profitable solutions, but champions their benefits organization-wide, drives the entire lifecycle, and delivers results that accelerate revenue and exceed expectations. Exceptional leader skilled at managing disparate international teams; history of uncovering and capitalizing on cost-saving opportunities.
Work Experience
Chief Executive Officer
2004 to Present
Conceptualized and developed business-technology company, specializing in technology infrastructure, business analysis, and systems management for global companies.
Spearhead the design, implementation, and support of hardware, software, web, database development, and training programs for small- to medium-sized businesses, corporations and global clients. Direct up to 18 cross-functional national and offshore contractors. Oversee crisis management, client relationships, evaluate business/tech operations, conduct needs assessment, develop and implement customized solutions to increase productivity and to generate sustained revenue growth. Train clients’ staff on client/server implementations and new enterprise systems. Negotiate contracts and manage post-sale and post-installation relations.
• Pioneered development of new subsidiary, Symplique Design Solutions, Inc.; specializing in graphic design, branding, e-commerce, digital marketing and IT consulting.
• Architected ColdFusion based intranet/extranet application integrated with email messaging, corporate website, and global security for Hope Community Resources, Inc.
• Reduced $1.5M annual data and security costs by providing accurate security aligned with federal HIPAA guidelines.
• Triggered company expansion by developing corporate branding plan and website. Customized POS software design and VoIP telecom for Jay Andrews Salon & Spa one month ahead of schedule by managing a $160K project budget.
• Generated $180K annual ROI for The Shoppes on Main, Inc. by implementing financial and database software integration and client hardware-upgrade project for all retail locations, product lines and marketing.
Chief Technology Officer / Deputy Director of IT
2002 to 2007
Third largest nonprofit health service agency with $53M annual revenue and 3,500 employees.
Directed IT department and HW/SW infrastructure. Leveraged Agile Methodology and SDLC for planning, deployment, operations and tech infrastructure for HQ, eight regional offices and 75+ remote sites. Assembled team of eight internal staff to support 1000+ staff throughout the state utilizing LAN, MAN, SAN and WAN networks. Continued projects with a cross-global client, Waterford Institute of Technology in Ireland.
• Orchestrated development of company’s IT department by overhauling the entire IT security, network administration, and satellite technology, including annual budgets, training, staffing and research.
• Designed LAN/WAN/SAN connectivity between HQ and 8 remote regional offices, utilizing T1/T3 fiber optics and client/server routing and switching via Cisco VPNs.
• Established policies and protocols for all tech operations, systems and procedures.
IT Administrator
1999 to 2002
A holding company with subsidiaries which deploy, own, operate, and participate in high-quality wireless communications services.
Drove hardware/software planning, communication initiatives, and system design/implementation projects. Accountable for training and technical support for regional telecom launches of offices and retail operations.
• Specialized in MS Servers, MS Exchange Servers, MSSQL Servers, client/server network, LAN/WAN/SAN, VoIP, Cisco Routing/Switching/VPN, MS Office Suite, and staff training.
Education
Bachelor of Science in IT/Computer Science
Undergraduate Studies in Biology/Computer Science
(On-Going) Project Management Professional (PMP) in Project Management
Skills
IT STRATEGY – BUSINESS & TECHNICAL PROCESS IMPROVEMENT – PROGRAM MANAGEMENT – E-COMMERCE - CHANGE MANAGEMENT – POLICY DEVELOPMENT – DISASTER/RECOVERY PLANNING – CONTRACT NEGOTIATIONS - APPLICATION & SOLUTION DEVELOPMENT – LARGE-SCALE DEPLOYMENTS & MIGRATIONS – BUSINESS ANALYSIS - HIPAA/SOX COMPLIANCE – VENDOR MANAGEMENT – R&D MANAGEMENT – SDLC – TRAINING & DEVELOPMENT
Groups
Project Management Institute
Project Management Institute (PMI) is one of the worlds largest professional membership associations, with half a million members and credential holders in more than 185 countries. It is a not-for-profit organization that advances the project management profession through globally recognized standards and certifications, collaborative communities, an extensive research program, and professional development opportunities.
Our worldwide advocacy makes us the global thought leader in this strategic organizational competency
Project Management Institute - North Carolina Chapter, Raleigh
This organization is a local component chartered by the Project Management Institute, Incorporated.
Fuquay-Varina Junior Woman's Club
The GFWC Fuquay-Varina Junior Womans Club is an organization whose members are dedicated to community improvement through volunteer service. The club is an affiliate organization of the General Federation of Womens Clubs (GFWC), which has been involved in volunteer service for over 100 years. GFWC FV Junior Womans Clubs direct leadership comes from GFWC of North Carolina (GFWC-NC). Within the state, GFWC FV JWC is in District 6.
Additional Information
References available upon request.
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