Windows Server Administrator at Nashville

Job Description

Provide support for Microsoft Windows platform system management and service requests. Windows platforms may include servers of various hardware platforms and Virtual Machines.

Tasks and Activities
- Working with and troubleshooting all of the following, including but not limited to: Windows Server Operating system, AD, DNS, DHCP, WINS, IIS, SMTP, SNMP, TCP, ICMP, and UDP.
- Use knowledge of each of the above listed technologies as related to the issue at hand.
- Work with file and print servers, file sharing and security concepts on MS Windows Server 2008
- Work on VMware, Exchange, SCCM, SCOM.
- Work on group policy management
- Work on request fulfillment, change management and incident management
- Deploy or Install Patches and Updates
- Setup and Maintain Servers
- Troubleshoot hardware and software issues as they arise.
- Monitor all Windows servers for performance issues and stability concerns.
- Document issues and associated resolutions to problems.

Job Requirements

Necessary Skills, Knowledge & Experience
- 2 to 4 years of experience in windows systems administration supporting production environment.
- Technical troubleshooting experience.
- Knowledge of MS Windows Server 2003/2008 operating system basic components.
- Some knowledge of administration/configuration of Windows 2008 systems.
- Initiative, teamwork and good problem solving skills
- Network communications basic knowledge
- To provide the highest level of technical support
- Exercise judgment in decision making in order to routinely deliver FANATICAL support to customers.
- Take ownership of issues and seeing them through to resolution.
- Able to multi-task a variety of duties and work requests.
- Knowledge of ITIL Processes added Advantage.

 
Optional Skills, Knowledge & Experience
- Able to identify networking as the potential cause of a service issue using server-resident tools to generate this data (ping, traceroute, etc.)
- Good knowledge of at least one script language. (VB Script, Powershell)
- Fair knowledge of VMware
- Provide support for the server hardware and various software tools used within the company
- Experience of Vendor Coordination ( HP/IBM/DELL) for logging calls for faulty Hardware, Opening Support Tickets and Follow ups.

Useful Soft Skills
- Ability to estimate project work and make date commitments for project deliveries
- Process analysis and improvement
- Ability to follow change control processes
- Ability to produce and maintain technical documentation
- Ability to recognize issues in the environment and make proposals for improvements
- Work with diverse teams on an international scale
- Ability to handle periodic on-call duty as well as out-of-band requests.
- Ability to produce technical presentations
Country: USA, State: Tennessee, City: Nashville, Company: Asurion.